Pro Bono Junkie's Blog

Measuring Nonprofit Success

By Diana Fischer on March 31, 2010 6:14 PM | | Comments (1)

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In a recent meeting with a funder in New York, the conversation turned to a familiar topic- defining success at nonprofits. Even within a single issue area, nonprofits take very different approaches to the same challenges. Some organizations tackle extremely complex factors and some tackle extremely simple factors, yet often- despite this huge variation in work- their success is compared on an equal playing field.  

While the phrase "apples to apples" is used to the point of exhaustion in the nonprofit sector, this seems like appropriate time to deploy it once again. For this blog's sake, however, we'll go with something new- a root vegetable analogy- "beets to beets." Often, when two organizations are tackling the same social issues it is tempting to think that the two organizations are exactly the same, but the differing complexity and nature of their approaches may mean that they can't be compared on a beets to beets basis. Comparing organizations based on how successful they are at meeting their own individual goals is an illogical approach because the contributing factors differ so greatly. 

Let's look at some reasons why beets to beets comparisons don't work by examining two hypothetical organizations that aim to boost high school graduation rates-  

    • Nonprofit number one seeks to boost high school graduation rates through direct counseling, intervention, and guidance for the area's disadvantaged youth
    • Nonprofit number two seeks to boost high school graduation rates by transforming the energy of school spaces by painting walls and classrooms bright, cheerful colors through student and adult labor, providing mentoring-like support and painting training for youth

The second nonprofit may seek to engage X number of new volunteers while painting X number of walls. This group may reach its stated goals 80% - 90% - or 100% of the time, but the difference in the simplicity of the callenges faced by the second nonprofit and the first nonprofit doing direct intervention means comparing the success of these organizations is like comparing beets to... bananas. 

It doesn't work! Even if nonprofit number one is only successful in 50% of cases or meets 50% of its stated goals, a group tackling such complicated issues can not be expected to be successful in 100% of cases.

Those boing white walls have far fewer barriers to overcome before they can become magenta than a child struggling with multiple social challenges trying to graduate from high school. Yes, there are still some barriers for the painting nonprofit. Recruiting volunteers and getting kids to attend the painting sessions are barriers to painting a school, but they're not on the same scale as coordinating with a social worker or battling addiction and so on. 

When awarding funding or bestowing recognition based on individual success, it just doesn't make sense to use progress towards individual goals as the uniting factor. The goals require such drastically different inputs that comparisons will never be beets to beets.


Diana Fischer is a Product Development Fellow at the Taproot Foundation. 

1 Comments

Moira Ariev said:

Diana, Thanks for this thought-provoking post. The point is well taken. The examples -- your second I think is rather thinly veiled for those of us in the NYC community -- are not.

The second organization you name DOES TRACK -- laboriously and in great detail -- academic outcomes of its multi-year, three-day a week intensive internship program. They acquire student report cards as a condition of continuing in the program and parse attendance rates, credits acquired toward graduation, on-time graduation, college matriculation rates AND college return rates after the notoriously tricky first year. This is an organization that focuses its efforts on youth at extremely high risk of dropping out. Why else do you think that such sophisticated funders as the Altman Foundation and Pinkerton Foundation (among many others) would take an interest?

Please, please, PLEASE be more careful or knowledgeable before "painting" any nonprofit's work as superficial. Thank you.

Moira Ariev
New York, NY

May 14, 2010 7:32 AM

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