Pro Bono Consultant Profile
Bill Burgess
New York
| Background: | Assistant Brand Manager for Global Hair Color at Procter & Gamble. Worked for several years in engineering and operations. Currently working on an MBA at Fordham University's Graduate School of Business with a concentration in Marketing and Management. | |
| Taproot Roles: |
Project Manager Marketing Manager Brand Strategist |
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| Pro Bono Clients: |
Sanctuary for Families Institute for Labor & the Community | |
| Projects: | Brand Strategy, Key Messages, Visual Identity | |
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Q: |
What was your experience working on a Taproot Foundation project?
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A: |
Working on my third project, the client is so grateful to have us working with them, and that energy kept me fueled through the project. Working on a brand strategy project is exciting because when it is completed, it will allow the client to progress onto other Taproot Foundation grants such as visual identity, naming, and the development of marketing materials.
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Q: |
How have you grown from your pro bono experience?
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A: |
The pro bono experience has given me a renewed appreciation for nonprofits. Not only are they trying to make considerable change, but they are doing so with fewer resources than many would suspect. I have used all three Taproot Foundation projects as opportunities to build on my skill set, and in some cases discover new ones. Every project has also provided me exposure to a network of professionals who I can now rely on.
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Q: |
What were the biggest challenges in your project?
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A: |
The most challenging part of this project was the limiting the scope. During the discovery phase, the team found so many opportunities, and given our passion for the client's mission, it was difficult to decide to not address all of them. What surprised me most was the client team and the Taproot team quickly aligned to our recommendations coming out of discovery; in the corporate world, that is not an easy thing to do.
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Q: |
How do you think the business community and nonprofit sector can strengthen one another?
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A: |
For-profit businesses have the opportunity to partner with nonprofits to raise awareness and improve brand image. Nonprofits can grow by leveraging the years of experience and expertise afforded to for-profit businesses.
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Q: |
What community issues are most important to you and what did you learn from the project?
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A: |
I continue to work with the Taproot Foundation because of the value it is providing nonprofits in New York City. I love this city, and anything that will make it a better place to live and work will get my support. I recently found out that there are 27,000 registered nonprofits in New York City that touch the lives of 1 in 3 New Yorkers every day; that's an incredibly important role! Taproot Foundation will never be at a loss for grantees in this city.
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Q: |
Other than volunteering with the Taproot Foundation, what do you like to do in your free time?
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A: |
I am a volleyball player – competing in tournaments around the nation and playing every week in a league; I've only been playing for a couple of years, but I love it. I also go to business school part-time, and (when time permits) I do branding and marketing consulting for small businesses.
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